Frequently Asked Questions (FAQs)

Answering Self-Storage Questions in St. Louis, MO and Springfield, IL

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?
  • What are the TOTAL move in fees, including rent and when are these due?
  • How much notice do I need to give prior to vacating?
Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Still Have Questions?

We’re here to help! If your questions weren’t answered above, our professional staff are happy to assist. We can also provide advice on packing, transporting, and storing your possessions. Our security features include 24/7 video surveillance, electronic gate access, perimeter fencing, and security lighting. In addition, some facilities have storage units that are individually alarmed. 

We make storage simple with our low rates, flexible leases, online bill pay, AutoPay, tenant insurance, delivery acceptance, move-in specials, and referral bonuses. All of our storage units are on the ground-level and include lights. Select facilities also offer climate-controlled storage units and outdoor parking for RVs, boats, and other vehicles. With storage unit sizes ranging in size from 16 to 600 square feet, we’ll have a storage solution to fit your needs.

Rent your storage unit

Six Convenient Locations